... has released the results of the Littler Employer Pulse Survey Report. How about working for AHHC as a company...do you like working for our agency? �ӪIK��%����D0���UI������Bʰ�O!�p���TS�� $�xL����q0t��#]��$Rs�,@�R�C麱 �u!�i�S8%�%Ţ;��t�0t�����&/���Q��._g�Nq `d�c�ƕ�aɤl�\�؋�d��f�W�{xșR�,�N�zm7������,; T(џb� u����9�e�i�˂d�kR�h����{[�8+�|*�.�1�~��(�1v�2P�Ү�n� ��xx���e�����ѥ�涰����9hM;.�A�5����j�A萒֫1��i=J��z�R۹)��)\�} �:��]�D�i�j�4�����?�,�v+'�KK sZ�(�w��� T�1����c�^�S The times I've talked with Payroll Manager MEGAN she has not been able to help me and/or has not seemed friendly. The times I've talked with Administrator BETH she has not been able to help me and/or has not seemed friendly. I feel like it is a struggle to reach an On Call Coordinator. Service Characteristics ... Ability to express own ideas and ask questions. My caregiver … The times I've talked with Staffing Coordinator JULIE she has not been able to help me and/or has not seemed friendly. The survey includes the following key topics: starting hospice care; help for the patients’ symptoms, communication with the hospice team, caregivers’ own experiences with hospice care services; an overall rating of hospice care, and a question … 0 I do not like my cases - I would change cases today if other hours were available in my area. * 2. 3. A good way to design your patient satisfaction survey is using patient satisfaction survey templates. I enjoy working with her and feel we have a good relationship. Get feedback through client/caregiver surveys, reduce caregiver turnover, earn awards, boost referrals, and grow your home care agency. ... answering client questions and handling billing. Compare family caregiver … 605 0 obj <>stream I like the ability to submit email responses to required HR needs, it is much more convenient for me than mailing off a paper form. b) Caregiver questionnaire: ... focus of the survey was on caregivers… My cases are okay and I enjoy going to them most of the time. 583 0 obj <>/Encrypt 569 0 R/Filter/FlateDecode/ID[]/Index[568 38]/Info 567 0 R/Length 93/Prev 782677/Root 570 0 R/Size 606/Type/XRef/W[1 3 1]>>stream I wish my schedule was different - I could get a different shift than the one I am usually scheduled. We ask that you complete the questions … 31��S-JQ�s�}�/S6w�n~�����D����e���6���A�z>����M6�6�0�;�����0�S3Jt �CXZ����oYz���a�i��-�.wY�V; Staffing Coordinators are on the phone pretty much non-stop all day long with team members and families. ��A�9��4��:4��WtQ�*E8��ɪ��a�iI≡}�%q�ؖ��H�Fo�q+9~_�Y������ Javascript is required for this site to function, please enable. Home Care Survey Forms and Self-Audit Tools Be Prepared for Your Survey . It is okay, but I sometimes feel I'd be happier somewhere else. Members of the Administrative team that work during the day also fields urgent calls in the evening and on weekends. Valued Caregivers, As a caregiver of the children we serve, we ask for your participation in completing these surveys to help us improve our services. The surveys are voluntary and takes as little as 5 to 10 … Hospitals. Very satisfied. I don't like working pediatric home care but I need a job. Caregiver Survey Thank you for taking our survey! I know they're out a lot so I frequently email instead of calling in and don't have a problem with communication. Please let us know how you feel about this type of communication. I feel AHHC send me too many emails/texts. %%EOF I wish my schedule was different - that I could get more hours. �&Es�E��R�~��n(�Z"g4;����E�g�R��|@Z���B���� �jE��G=�LZ�:�:�U���S]�p�����r�L�^�U� w�z����T�?��. I am the only team member working with the family. The information you provide will help the Texas Health and Human Services Commission (HHSC) and their partners better understand the needs of people who care for others. This survey will address the following questions: (1) the key characteristics of the caregiving provided to individuals with disabilities or chronic health conditions under the age of 65; (2) caregiver and care recipient demographic characteristics; (3) informal caregiving strategies and challenges; and (4) the assistance caregivers … caregiver specific and have been used with broader non-caregiving populations are referenced as “[not caregiver specific]”. I like my schedule and know the Coordinator does everything she can to meet my needs. My caregiver is knowledgeable about my (or my loved one’s) condition. Describe your relationship with your Staffing Coordinator Julie. A 2-question survey designed to take less than 10 seconds to complete on a mobile device or laptop, and to be deployed as frequently as twice weekly or at a useful interval for your organization. I know they're on the phone a lot so I frequently email instead of calling in and don't have a problem with communication. Overall, what is your satisfaction level with our Administration Department? profile; and satisfaction with informal or formal care received. It is okay, but it's probably not what I want to do long term. Temporary licensed home care providers will have an initial full survey … AHHC uses email and the new ClearCare texting as a quick & easy means to communicate with our team members. In regards to your cases, how do you feel about where you're assigned? … Web survey powered by Research.net. How would you rate the investigative diagnosis process that you underwent? 9 Assistance with cost/billing Helping you when you have a question about cost and billing ... Home care client satisfaction survey reference GLOBAL SATISFACTION QUALITY OF LIFE DOMAIN QUALITY OF CARE DOMAIN. I do not like working with them and so I avoid calling the office. It is important that your survey includes questions that are focused on the common areas of patient satisfaction. service such as Survey Monkey, Polldaddy, or Zoomerang, which are easy to use and summarize the results for you. 568 0 obj <> endobj I do not feel supported by my Nursing Supervisor and have felt alone regarding client issues on occasion. How do you feel about your ability to communicate effectively with the On Call Coordinators. 6. I like getting frequent short single topic emails from AHHC instead of lengthy memos and newsletters with multiple topics to cover all at once. �_-�-��@"˛�C���83U�U It is our goal to get feedback twice a year, as part of our goal to be the #1 choice for recipients and caregivers … endstream endobj startxref The times I've talked with HR Manager NATHAN he has not been able to help me and/or has not seemed friendly. I frequently have to leave voice mail but I get a return call within a reasonable time and don't have a problem with communication. I feel support from my Nursing Supervisor and know that I have an advocate for any clinical issues I face in my day to day work. Your feedback is sincerely appreciated and it is confidential so please feel free to give … Develop a plan for sampling family caregivers with the companion survey. Overall, how satisfied or dissatisfied are you with the application process of RCAW's Caregiver Respite Grant Program? h�bbd```b``6��7@$�*��"Y6���`5��j܁$Ӎ�@�ќ$�a�"&�D�7���L�L'�f20 ������ 4�U Many agencies provide clients with surveys after visits or assignments, and ask questions … The times I've talked with Administrator BETH she's been friendly & helpful. Your feedback is sincerely appreciated and it is confidential so please feel free to give honest, candid answers. 8. Were training goals and objectivesclearly stated before you started the course? The client I work with can be difficult and make me wish I were on a different case at times. What are some specialized patient satisfaction survey questions? This will help us to be sure that your child is … Were the course’s title and description easy to comprehend? My schedule is okay and works for me most of the time. (mark all that apply). I am not satisfied with my current pay scale and will only be with AHHC until something better comes along. Describe your relationship with your Nursing Supervisor. I feel most of my co-workers work well together. I feel like it is a struggle to reach my Staffing Coordinator. I am satisfied with my current pay scale only because the benefit of working one-on-one in home care is worth more to me than higher pay from facility settings. 7. Focus on common areas of patient satisfaction. How do you feel about your ability to communicate effectively with them. Of course, you need to understand how your office staff and website perform, but CLIENT CARE should be the star of your client satisfaction survey! (mark all that apply). In regards to your schedule, are you happy with the schedule the Staffing Coordinator works out for you generally? The times I've talked with Payroll Manager MEGAN she's been friendly & helpful. Caregiver Self-Assessment N Questionnaire Distributed by. The times I've talked with Nursing Supervisor BEVERLY she has not been able to help me and/or has not seemed friendly. Thank you for your help! I am fine working with them and do not have any issues. Feedback and comments are thoroughly reviewed so that we may work on any areas in need of improvement. Do you like working in pediatric home care? It is recommended that this survey be deployed approximately a week after the first survey … I prefer email/texting communication because I know its a quicker way of getting information out to everyone. Yes, I have worked with other home care provider(s) before. She seems like she's always in a rush to get me off the phone. B"$N CA�Ϳ=(*��I�f��q?��@5s�1F�����E�)� �o���'a�4��qK7��W#�!�0�bh ��֝[��P����-��� I feel the team does not work well together. Nursing Supervisors are on in & out of the office quite a bit with the visits they make to client's homes. 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